Refund policy

Here’s a professionally edited and structured Return & Refund Policy for Vybing:

Return & Refund Policy

At Vybing, we want you to love what you wear. If something isn’t right, we’ve got you covered.

7-Day Return Policy

Returns can be requested within 7 days of delivery.

Return Conditions

To be eligible for a return:

  • The item must be unused and unworn

  • Tags must be intact

  • The product must be in its original condition and packaging

Non-Returnable Items

Returns will not be accepted if:

  • The T-shirt has any stains, spots, or damage

  • The product shows signs of use or washing

  • Tags are missing or removed

How to Request a Return

To create a return request, please email us at:

support.vybing@gmail.com

Your email must include:

  • Order ID

  • Reason for return

  • Clear images of the product

We typically respond within 24–48 hours.

You can also request a return by logging into your account here:
Vybing Account Login

Return Processing Charges

An additional INR 45 per order will be charged for the return process (in lieu of reverse courier charges).

Shipping charges and COD charges are non-refundable.

Reverse Pickup Policy

  • Pickup will be attempted twice.

  • If both pickup attempts fail, the customer must self-ship the product to the company address and share the tracking details within 2–3 days.

  • Reverse pickup is subject to the availability of service in your area pin code.

Refund Policy

Refunds are processed only after the returned item is received and inspected by our team.

For Prepaid / Online Payment Orders

  • Refunds to the original bank account are applicable only if the order value exceeds INR 1499.

  • For orders below INR 1499, a store credit / gift card will be issued.

  • The refund amount will be processed within 3 days of receiving the product(s).

  • The final refund amount will be calculated after deducting:

    • Discounts applied (if any)

    • INR 45 return processing fee

Please allow 5–7 bank working days for the amount to reflect in your bank account.

For Cash on Delivery (COD) Orders

  • COD orders are eligible only for store credit / coupon code / gift card.

  • The issued credit can be used within 1 year.

  • Customers may also be required to provide valid bank or UPI details if requested by the support team.

Important Notes

  • Refunds / bank transfers are applicable only for prepaid orders or online payments made on our website.

  • In case of:

    • Different item received

    • Missing item

    • Damaged item

    An opening video is mandatory.

  • Such issues must be reported to customer support within 24 hours of delivery. Queries raised after 24 hours will not be entertained.

  • If you receive an SMS or email stating that your order has been delivered but you have not received it, please contact us within 24 hours.

Contact Us

For any questions or return requests, contact us at:

support.vybing@gmail.com

Thank you for shopping with Vybing.